Ofwat (Water Services Regulation Authority) Company Profile

About us

Without water, life can't flow smoothly. Ofwat is the economic regulator of the water sector, and we’re working to improve life through water: keeping water flowing, bills affordable and helping to ensure the health of our rivers and waterways.

We're here to ensure water companies do the right thing: supporting customers and communities, improving the environment, and making sure our water supplies are secure for future generations.

Our work involves overseeing water company performance, driving water companies to meet long term challenges through increased collaboration and partnership, and pushing water companies to deliver more for customers, society and the environment.

We are a non-ministerial government department. We were established in 1989 when the water and sewerage industry in England and Wales was privatised.

Our Company's Commitment and Culture

Our aim is to create an environment where colleagues feel comfortable being themselves and bringing their whole self to work. We want Ofwat to be a place where everyone is treated equally, empowered to thrive, irrespective of their background, age, gender, location, ethnicity/race, religion/belief, marital status, sexual identity or disability. 

We are committed to creating an organisation which values all our people and their contribution, so that together we achieve our vision of improving life through water.

Disability Confident Scheme

Ofwat is a Disability Confident Employer. Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. You can find out more about what this means here.

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